ExtraView Platform Feature List

The ExtraView platform is extremely feature rich. Features that are impossible to configure in other products are standard in the off-the-shelf ExtraView versions. When other products need significant adaptation and enhancements to provide a feature, ExtraView most often provides the functionality with simple, point-and-click functionality. The following is not an exhaustive feature list, but gives an excellent indication of why ExtraView is the most powerful issue-tracking platform available.
 

There are three ExtraView versions. ExtraView Standard is available without license cost and capable of implementing basicsolutions for any industry sector. ExtraView Professional adds valuable additional configuration and reporting options. ExtraView Enterprise is fully featured, and is used to implement enterprise-wide, global applications and to meet the needs of regulated industries. ExtraView Enterprise also implements a unique structure that allows global companies to allow each user to operate in their own language.
 

Ease of Use			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Web-based tool for all clients
	▶	Rich, intuitive, fast user interface
	▶	No client-side software
	▶	Role-based layouts, views, queries and options
	▶	Workspaces - multi-windowed, drag-and-drop interface to manage sophisticated tasks
	▶	Stores individual user preferences: Text size, Language, Time zone, Date format, Notification options, Roles, etc.	Limited	Limited
	▶	Real-time data entry validation
	▶	Supports all time zones and date formats
	▶	Enter data in any language or alphabet (Unicode-based)
	▶	View the user interface in any language
	▶	Simultaneously work on multiple issues
	▶	Context sensitive help system
	▶	Automatic drilldown capability on all summarized information to view details
	▶	Inbuilt help system may be replaced with customized help
Configuration			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	All configuration is performed through a standard web browser - no client-side software
	▶	Multiple Business Areas or functions within a single database	1	3	Unlimited
	▶	Multiple Projects within each Business Area	1	2 per Area	Unlimited
	▶	Multiple user roles can be defined	3	5	Unlimited
	▶	Multiple user-defined fields can be created in the data dictionary	25	150	Unlimited
	▶	Number of issues that can be entered and tracked	5,000	15,000	Unlimited
	▶	Unlimited number of users can be supported
	▶	Unlimited number of business processes can be supported
	▶	Field types: Date, List, Log, Text area, Text, User
	▶	Field types: Document, HTML, Number, Image, Tab
	▶	Field types: Checkbox, Custom, Currency, Day, Decimal, Label, Pop-up, Print Text, Radio button
	▶	No programming necessary to add new fields
	▶	Formatting and logical attributes for fields on layouts: Required, Height, Width
	▶	Formatting and logical attributes for fields on layouts: Required If, Max Length, Field / Layout Visible If
	▶	Formatting and logical attributes for fields on layouts: Add 'New' values, Aggregate expressions, Alternate field title, Alter User List display, Button actions,  Drilldown actions, Define Hover Text, Expressions, Hide If, Highlighted If, Hide Values, HTML Modifier, Label tag, Max length, Full Relationship handling, Modal window popup support, Not Required If, Readonly If, Remove 'Any' value, Remove 'None' value, Remove label wrapping, Remove value wrapping, Show If, Style, Validate Hidden fields
	▶	No programming necessary to add formatting and logical attributes
	▶	Complete control of placement and order of fields that appear on input and report forms
	▶	Configurable Home Page for each user with customizable dashboards
	▶	Configure attachments to be stored inside database or on filesystem	Database only	Database only
	▶	Issue ID's can be automatically formatted to your specification
	▶	Select from a variety of GUI themes and colors
	▶	Configure all GUI elements to provide your look-and-feel
	▶	Define and maintain related issue hierarchies
	▶	User names may be displayed in several formats		Limited
	▶	Set default values for any field
	▶	Remember the last value entered for any field on a per-user basis
	▶	Metadata changes are modifiable in real-time, with no system outages
	▶	Lists field contents: various formats to display short and long lists	50 per list	500 per list	Unlimited
	▶	Lists may be single-valued, or multi-valued selection may be enabled
	▶	Lists may be enabled with auto-complete (type-ahead) functionality
	▶	Different user roles may have different views of any issue
	▶	Full scripting language to extend point-and-click configuration with more complex workflow rules and conditions
	▶	Define multiple levels of administrators, each with different permissions to access different areas of functionality or different Business Areas
	▶	Support for multiple email addresses for each user
	▶	Full WOA RESTful (Representational State Transfer) API - utilizes HTTP for the connection
	▶	Full SOAP Web Services API with .Net interface
	▶	Localization framework to translate all ExtraView messages into any language allowing each user to choose which language to utilize
	▶	Localization framework allowing the administrator to localize all configuration metadata into any language so users can view the application in their language of preference
	▶	Text in attachments may be indexed for high-performance searching
	▶	"User Custom" Java API to extend the base functionality of ExtraView - without any changes being made to the base source code
Workflow and Process Management			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Automatic validation whilst user enters data, using the logic configured in the layouts
	▶	Allowed value combinations of parent-child fields are automatically validated		3 only	Unlimited
	▶	Allowed value combinations may be global or different per each Business Area and Project	Global Only	Global Only
	▶	Comments are automatically marked with the user ID and the timestamp
	▶	Minimal screen refreshes whilst entering data, with extensive use of Ajax
	▶	Text fields can automatically resize as more information is entered
	▶	Mass update operations supported on any subset of issues		Limited
	▶	Automatically or manually assign issues	Limited	Limited
	▶	Clone records with permission
	▶	Each Business Area may have its own workflow		Limited
	▶	Each Project may have its own workflow		Limited
	▶	Business Areas and Projects may inherit workflows
	▶	Each workflow may have an unlimited number of state transitions
	▶	Enforceable state transitions
	▶	Unlimited number of file attachments may be added to any issue
	▶	Issues may be split into sub-issues, each with their own workflow		Limited
	▶	A different workflow may be defined for each role, for each Project, for each Business Area
	▶	Relate issues together in an arbitrary fashion or in a strict logical fashion
	▶	Relationships may be one-to-one, one-to-many or many-to-many
	▶	Define and control access to individual issues by a user's company name. Different users at different companies may not see each other's issues
	▶	Full reporting on related issues
	▶	Import records from delimited files: Map any field values in the input file to any field values in ExtraView
	▶	Import list values from spreadsheets to save time
	▶	Full scripting language to extend point-and-click configuration with more complex workflow rules and conditions
	▶	Visual display of workflow choices
	▶	Newly entered issues are automatically date and time-stamped, along with the ID of the user who performed the operation
	▶	All updates are automatically date and time-stamped, along with the ID of the user who performed the operation
	▶	Users may "save and continue" while updating records
	▶	Multiple users updating the same issue cannot overwrite each other's changes
	▶	Import metadata from a portable format, simplifying the promotion of metadata from one system to another
	▶	Export metadata to a portable format, simplifying the promotion of metadata from one system to another
	▶	Provide automatic translation of text from one language to a variety of other languages
	▶	Trigger electronic signatures on any field change, or any combination of field changes
	▶	Enables full compliance with 21 CFR Parts 11, 820 and other regulatory systems
	▶	Define and control access to individual issues with privacy groups. If a user is not a member of a specific privacy group, they have no visibility of the issue
	▶	Issues within privacy groups may be kept private or be made public
Querying & Reporting			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Create and save public reports	5	15	Unlimited
	▶	Reports may be saved for use by any user role
	▶	Create and save personal reports	5 per user	10 per user	Unlimited
	▶	Report types: Column reports, Summary reports, Matrix reports
	▶	Report types: Dashboard reports, Aging reports, Custom reports
	▶	Report types: Taskboard reports, Calendar reports, Planning Reports, Container reports, Service Level Agreement (SLA) reports
	▶	Column reports allow the selection of any fields to which the user has permission to be displayed
	▶	Provide up to eight levels of totaling on column reports
	▶	Complete PDF forms with data from ExtraView issues
	▶	Hover text - display additional field values without drilling down to issues
	▶	Column titles remain on screen when scrolling through long reports
	▶	Summary reports allow up to ten levels of summarization, including the count, minimum, maximum and mean of each level
	▶	Matrix reports allow any two fields that can be counted to be displayed in a grid format
	▶	Dashboard reports display summarized reports or charts in a format for display on user's Home Page
	▶	Aging reports display the time issues spend in all statuses, grouped either by hour or by day
	▶	Container reports group together the output from several reports or charts onto a PDF - useful for weekly or monthly management reporting packages
	▶	Service Level Agreement (SLA) reports that measure workflow performance against specific criteria
	▶	Custom reports link to information external to ExtraView, or to custom built reports within ExtraView
	▶	Reports may have any set of filters defined and stored with the report
	▶	Reports may have runtime filters which prompt for information when a user runs the report
	▶	Create and store report filters using a simple interface
	▶	Create and store report filters using an advanced interface that supports Boolean logic
	▶	Use any number of keywords within filters to search for text within issues
	▶	Keyword searching for text within file attachments stored in the database
	▶	Higher speed keyword searching (Quickfind)
	▶	Output reports to the browser
	▶	Output reports to Microsoft Word, Microsoft Excel, and text
	▶	Output reports to Adobe PDF and XML
	▶	Output reports through the API's
	▶	Schedule reports for delivery through email
	▶	Automatic drilldown links wherever appropriate to see more detailed information
	▶	Access any issue at any time through a navigation bar shortcut
	▶	Include file attachments on reports
	▶	Restrict reporting features based on user's role
	▶	Quickedit report mode allows the editing of data on report output without needing to drill down into the issue
	▶	Wide variety of chart types: Pie charts, Bar charts, Stacked bar charts, Area charts		Limited
	▶	Chart over history to see trends, or by value to see current positions
	▶	Relate issues in different Business Areas together to form hierarchies for reports
	▶	Create predefined layouts for inbuilt reports, Business Area by Business Area
Audit Trails & History			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Every change to every field of every issue is part of a full, visible audit trail
	▶	Every change to every issue is timestamped and annotated with the name of the person updating
	▶	Users may access the audit trail whilst updating a record or from reporting
	▶	Color is used to differentiate between additions, updates and deletions to each field in the audit trail
	▶	Views of audit trails are filtered for each role based on security settings
	▶	Enables full compliance with 21 CFR Part 11 requirements and other regulatory systems
	▶	All administrator access and changes to metadata are tracked with a full audit trail
Notification			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Send notification in HTML or text format	HTML Only	HTML Only
	▶	Automatic notification upon record updates
	▶	Rule-based notification upon record updates
	▶	Define unlimited number of interest lists - mandatory or optional
	▶	Add new issues via email
	▶	Update existing issues via email
	▶	Fully configurable email contents sent to issue stakeholders
	▶	Store and use configurable email templates to correspond with users
	▶	Automatically escalate issues which have not received the appropriate attention in a given time frame
	▶	Automatically escalate issues which are approaching a due date
	▶	All email notifications are subject to field-level security permissions
Security			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	Define a hierarchy of administrators who each have control over a selection of Business Areas
	▶	Administrators may control access for any individual end user
	▶	All user-defined fields are controlled with field-level security permissions by each role: read/write access, read-only access, no access
	▶	All key program functions are protected by a role-based security key
	▶	Definable password policies and expiration procedures
	▶	Administrator may monitor current activity, license usage, active users		Limited
	▶	User role support	3 Roles Supported	5 Roles Supported
	▶	Administrators may instantly disable any individual account
	▶	Administrators may instantly disable an individual session
	▶	Administrators are instantly notified of repeated failed log in attempts
	▶	All end-user system access is logged
Integrations			ExtraView Standard	ExtraView Professional	ExtraView Enterprise
	▶	LDAP directory access
	▶	Perform your own integrations with the ExtraView APIs
	▶	Box integration
	▶	Dropbox integration
	▶	Git integration
	▶	JIRA integration
	▶	LinkedIn integration
	▶	Microsoft SkyDrive integration
	▶	Perforce integration
	▶	Salesforce integration
	▶	Subversion integration